On Monday, Changi Airport Group (CAG) launched a new online concierge service for travellers planning to travel to Singapore by air.

The new Safe Travel Concierge service lets passengers book their on-arrival COVID-19 PCR test and check that they have completed all pre-travel requirements for entry into Singapore, said CAG. 

“Instead of searching different websites to apply for their pre-travel documents, passengers can easily access the information and forms through STC,” it said. 

Passengers can simply add their upcoming trips after registering for a Safe Travel Concierge account. Depending on their profile and trip details, they will be shown a customised list of pre-travel requirements to complete before flying to Singapore.

Besides booking their on-arrival PCR tests, they can also access services such as the Immigration and Checkpoints Authority’s electronic arrival card and health declaration form through the online concierge. 

Registration for an account is free and passengers can register for one on safetravel.changiairport.com

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